Medical Examination Couch Annual Service Charge - (Single)
- An annual couch inspection and service by a specialist couch engineer
| Code | Description | Quantity | ||
|---|---|---|---|---|
| G771 | Medical Examination Couch Annual Service Charge - (Single) | Quantity 1+ 2+ 3+ 4+ 5+ 6+ 7+ 8+ 9+ 10+ |
Product Description
An annual couch inspection and service by a specialist couch engineer will help keep your equipment in its best possible condition throughout its working life.
It may also be required under the terms and conditions of your Public Liability insurance.
A full couch service consists of a complete lubrication, a safety inspection, a refresh and replacement of all plastic feet/caps/ends (as needed).
We only use High Performance Lubricants, Oils and Parts.
You will receive a detailed two-page report for each couch that clearly lays out all parts fitted to the couch as well as any concerns or required repairs.
Each couch will be issued with a safety certificate when approved.
Our annual couch service partner (Plinth Medical) is one of the oldest and most trusted names in the examination couch industry and their engineers service thousands of couches every year.
We can service and inspect treatment couches manufactured by other companies however we cannot guarantee being able to source replacement parts for non-Plinth Medical/Plinth 2000/PLUS couches.
Delivery, Returns & Cancellations
Delivery:
Delivery is FREE on any order size or amount however to maintain our high level of service
and to
cover our costs, we do ask that you try and make your order above £75 excluding VAT. If this
is not
possible then we will happily dispatch your order free – whatever its size! Please note that
some
larger items of equipment may still incur a delivery charge especially if you require
delivery to
anything other than the ground floor – we will advise you what these charges may be as soon
as we
receive your order. There may also be additional carrier charges for highlands and islands
which we
have to pass on but will always make you aware before proceeding.
For information on the environmental considerations that went in to choosing how we pack
goods,
please click here
Returns and Discrepancies:
We aim to provide you with high-quality products and services. In the event that you need to
return
a product, we want to make the process as clear and straightforward as possible. Please note
that in
all situations, any discrepancies with your order must be reported to us within 3 working
days of
you receiving the goods. Please note: In all situations below, carriage for returns coming
from
Channel Island customers will need to be arranged via your own means.
Please read the following options carefully, as they cover the vast majority of return
situations:
Faulty goods
If you receive a faulty item, please contact us immediately. We will run through some
troubleshooting steps to determine whether the issue can be resolved. If the item is covered
by a
manufacturer warranty, we will contact the manufacturer on your behalf to arrange for a
repair or
replacement. Please note that we cannot make decisions on behalf of the manufacturer, but we
will
work to ensure that the process is as quick and hassle-free as possible.
Damaged in transit
If you receive a damaged item, please notify us immediately. We may ask for pictures of the
damage
in order to take this up with our courier. We will arrange return and replacement at our own
cost.
Order discrepancy/picking error
If you receive an incorrect item or are missing an item from your order, please inform us
within 3
days of receiving the goods. We will investigate the issue and rectify it at our own
cost.
Ordered by mistake/no longer required
If you wish to return an item that you ordered by mistake or no longer require, it must be
in its
original packaging, unused, and in a resalable condition. If the item is a Hillcroft stock
item, we
charge a £10 collection fee. Alternatively, you can return the item at your own expense via
post or
parcel carrier, and we will credit the goods upon receipt. Please note if you choose to
return the
goods yourself and the goods arrive back to us damaged then we cannot take responsibility
for this
or for the lack of a credit as a result. Please ensure you pack all returning goods securely
in a
strong box to minimise damages. If the item was delivered directly from the manufacturer, we
will
need to contact them to find out about any additional restocking fees they may charge. We
will
inform you of any charges involved, and you can decide whether to proceed with the
return.
Pharmaceutical products
Due to the regulation surrounding the storage and handling of pharmaceutical products, these
items
are non-returnable. The items that are included in this category are identified as
‘pharmaceutical
product’ and shown in your basket at the checkout stage.
Cancellations:
If you wish to cancel your online order, please email or phone at the earliest opportunity
as all
orders are processed efficiently within our team and the sooner you let us know the better.
You can
cancel an order with us up to the point it has been despatched (left our warehouse), after
which we
incur delivery charges and will need to pass these on to you along with a collection charge
from
your premises. If a cancelled order gets this far there will be an all in cancellation
charge of
£15.00 to cover the administration and charges to get the parcel back here to our warehouse.
Cancellations before this point will not incur any charges.
Why Use Hillcroft
That's a good question!!!
- Admin Portal – Full management of fridge temperatures, staff holidays, stock management, order limits & authorisations (all for free!)
- Comprehensive Range – All your needs from under one roof: medical consumables & equipment, pharmaceuticals, stationery, calibration & PAT testing and so much more!
- Bespoke Sourcing – Let us do the work and find the products you need
- Free Delivery – No minimum order level and every order delivered for free
- Quality Products – Rely on our high quality standards
- Competitive Pricing – Bulk deals, individual & group pricing available
- Fast, Reliable Deliveries – Next day delivery is standard with an online 'track and trace' facility
- No Minimum Order – Solve your storage problems
- Easy, Efficient Ordering – phone, fax, email, freepost or online!